Welcome Pickups secured €5.3M in funding after successfully surviving the COVID pandemic by optimising operations and achieving remarkable growth and financial results in 2022.
December 12, 2022, Athens. Welcome Pickups, Global Travel Transportation Startup, secured 5.3 million euros in funding from existing investors, Market One Capital, Flashpoint, and Venture Friends.
Welcome Pickups CEO Alex Trimis mentioned: “The additional funding will be used to accelerate the company’s geographical reach, with a goal to double its destination network, focusing strongly on launching new destinations in North and South America”. Alex Trimis added that “a portion of the funds will also go to further improving customer experience and developing new products to support the company’s mission of creating a complete, personalised, and inclusive in-destination travel experience for all.”
Welcome Pickups managed not only to survive the COVID crisis but also achieved outstanding growth and financial results in 2022, including a 50% growth rate and the launch of over 30 new destinations, bringing the company’s total locations to 100 worldwide — all while increasing its profitability and serving over 1 million travellers.
Unlike many companies in the travel industry that remained at a standstill, the team at Welcome Pickups focused on streamlining processes and increasing product-led automation throughout its operations, resulting in an x8 drop in human touch per booking. Thanks to an upgraded product and optimised distribution mix, Welcome Pickups has been profitable for the past 18 months, earning a positive EBITDA rating and securing itself an unlimited runway status.
About Welcome Pickups
Founded in 2015 in Athens, Greece, Welcome Pickups is a VC-backed travel tech startup that has turned simple airport pickups into value-driven travel experiences. As the company continues to grow and scale its operations to major destinations across the globe, Welcome is quickly becoming a global category leader for in-destination travel services.
- One of the highest-rated global transportation companies with a rating of 4.9 out of 5 stars on TripAdvisor, Trustpilot, and other top review platforms
- 100 destinations in 50 countries, with a goal to reach 400 by 2024 EOY
- 33 new destinations launched in 2022
- Over 2,000 travel partners, adding 50+ new ones to its portfolio every month
- Over 1 Million happy travellers every year
Welcome Pickups is a leading ground transportation solution, offering travellers the best end-to-end in-destination experience. Beyond our transfer services and sightseeing rides, the technology we provide and the data we collect enables our trusted drivers, accommodation providers and partners to seamlessly enhance and personalise a travellers entire stay.